This Privacy Policy describes the information we collect from you, how we use that information, and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.
Your Consent
By using our website, you’re acknowledging that you have read and understood this Privacy Policy, and that you consent to your information being used for the purposes and for the manner described in this Privacy Policy. For children under the age of 18 to order our products, a parent or legal guardian must provide the above-mentioned consent on their behalf.
You may withdraw your consent to our management of your personal information, at any time, subject to legal and contractual restrictions, upon reasonable notice. However, such a withdrawal may reduce our ability to provide you with certain services.
What We Collect and Receive
For you to use our website, we need to collect and process certain information. Depending on your use of our website, this may include the following types of information.
General personal information
- Information you provide by completing forms on our website — your name, email and mailing addresses, and telephone number. We may ask you for this information if you purchase something from our website, or if you contact us.
- In some cases, our payment processor will request that you provide additional personal information to confirm your identity before payment can be processed.
Payment information
- Details of any transactions you make through our website. As part of a transaction, we may collect and any information we require for payment processing, tax, and regulatory purposes.
- We partner with other companies for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies.
Statistical and cookie information
- Statistical information about the way visitors and users interact with our website, products, and services, in the form of website traffic analytics. The analytics engine passively gathers visitor and user information, including your IP address; the type of device, operating system, and browser you use; and your activity on our website. This information helps us to improve our website, products, and services, allowing us to provide you with a more friendly and secure user experience.
- Cookies are small data files that are issued to your device when you visit a website and that store information about your use of the website. URL query strings are small amounts of data transmitted as part of a URL (e.g., website address) when you click on a hyperlink or submit a form in an internet browser.
- We use cookies and other technologies (e.g., URL query strings) to help recognize you as a repeat visitor, to process items in your shopping cart, and to compile aggregate statistical data about website traffic and interactions (see above), allowing us to provide you with a more friendly and secure user experience.
- Cookies are stored in your device memory either over the long-term (e.g., to retain your website preferences from visit-to-visit) or as a temporary file which will be cleared from your device memory when you close your internet browser. You may choose to turn off the use of cookies via your internet browser preferences.
Communication history information
- Communications you send to us.
How We Use This Information
We use the information we collect from you for the following purposes:
- To enable us to provide you with our website and services.
- To process transactions in connection with our website and services.
- To track and analyze use of our websiteand services so we can improve them and provide you with the best experience possible.
- To meet regulatory requirements (e.g., tax laws).
How Your Information Is Shared
We respect your privacy. We do not disclose, sell, trade, or otherwise transfer your personal information to third-parties without your prior consent, except as described below.
Information that is shared publicly
We will not publicly display or reveal to other users your personally identifiable information without your explicit consent, except as described in this Privacy Policy.
When you buy a domain name, we are obligated to transmit certain personal contact information (e.g., your name, address, telephone number, and email address) to the applicable domain name registrar for publication in the publicly accessible WHOIS database. Domain name registrants are required to provide and maintain accurate contact information in the WHOIS database.
Information that is not shared publicly
The following data will not be publicly displayed or revealed to other users, except as described in this Privacy Policy:
- Your personal information.
- Your payment information.
- Your communication history information, including any communications you send to us.
- Your sensitive personal information.
Information that is shared to comply with the law
We reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect the rights, property, or safety of dotcadomains.ca, its employees, users, or others.
Retention
We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.
We also collect and maintain aggregated, anonymized, or pseudonymized information which we may retain indefinitely to protect the safety and security of our website, products, and services, improve them, or comply with legal obligations.
Data Transfers
Your personal information will be collected and stored in Canada.
Security
We take security seriously, and the security of your personal information is important to us. We employ a variety of security measures to maintain the safety of your personal information.
- Your personal information is stored on secure servers or in secure file storage.
No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure.
Changes to the Privacy Policy
We may revise this Privacy Policy from time to time to adapt it to our company, products and services, and legal requirements. Any continued use of our website after any changes are made to our Privacy Policy will mean that you accept the updated Privacy Policy.
