Frequently Asked Questions

Do you consider offers or are your prices fixed?
All our prices are fixed and non-negotiable.

How does the purchase process work?
Purchasing a domain is a bit more complicated than purchasing most goods or services online. However we make it a straightforward process:

1. Add the domain(s) you are interested in to your cart, and check out. Complete the information requested during the check out process.

2. We will invoice you with payment information and tell you what information we need from you to transfer the domain.

3. You remit payment to us within 7 days and provide us with the information needed to transfer the domain.

4. Immediately upon receipt of payment and transfer information we will transfer the domain to you.

Can I use escrow?
We have been in business for over 10 years and have an impeccable record. However, occasionally clients would like to use an escrow service. We are happy to use a reputable escrow service, however, in this case the client is responsible for all escrow fees. If the transaction is not in Canadian dollars, the exchange rate will be fixed on the date the escrow transaction is set up at the rate used on xe.com plus a 3% surcharge to cover our costs of converting the payment to Canadian dollars.

How do I make payment?
Payment is made by Interac e-transfer service or wire. We cannot accept payment via credit card or Paypal.

How do I get started?
Browse by category or use the search box to find the domain that best suits the kind of website you are planning.

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